Both Microsoft Bing and Copilot are facing technical issues


Encountered the ‘It’s not you, it’s us‘ error message on Microsoft Bing? You’re not alone. Users worldwide are affected. Additionally, Microsoft’s Copilot AI is down with the ‘We’re sorry but we’re unable to connect to the service at this time‘ message. DuckDuckGo, Microsoft’s search partner, is also experiencing issues.

It appears that Microsoft’s Bing API is experiencing a significant outage, impacting services reliant on it. While server issues aren’t unusual, reports have been streaming in for two hours now. Recently, there was an outage with ChatGPT as well, but upon checking, it’s now operational.

According to DownDetector’s outage reports, the peak occurred at 12:30 PM IST, with 174 users experiencing issues. We’ve verified that Bing and Copilot are still down on our end.

Numerous users turned to X to report the problem.

We haven’t received an official statement from Microsoft yet. Although Microsoft 365’s official X handle acknowledged users’ inability to access Copilot, it likely doesn’t cover the issues with the AI assistant or Bing search. Nonetheless, this implies that even Microsoft 365’s Copilot integration is currently inactive.

[UPDATE – 8:56PM IST]

After nearly 7 hours, Bing search is now operational again, but the Copilot assistant remains unavailable. However, if you access Copilot through the side panel on Windows 11, it’s still down. Yet, when accessed via Microsoft Edge, it’s functioning normally. Additionally, DuckDuckGo is also back online!

Honestly, this outage for Microsoft has dragged on for quite a while. Many users still can’t access any Bing API-based services. X users aren’t holding back either, consistently criticizing the tech giant.

By now, many people have integrated services like Copilot into their daily routines, so this outage certainly disrupted their schedules. With the services now restored, this incident will likely be remembered as one of the most significant outages in history.

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